close| All-round total solutions | |
|---|---|
|
|
Provided by ATA |
Provided by test sponsor |
Continuing education
Pre-test training
Enterprise training
Open education
It is not necessary for the test sponsor to make much investment at the early stage. The preparation time is short, and it is rapid to launch.
A mature and comprehensive control system
Data security and information control center
Demand for system updating
Outbound call and call-in service
Service of mailing and sending certificates and invoices
Customer service system which makes timely responses and provides services combined from various perspectives
| Multi-channel feedback | Project management center | |
|---|---|---|
| Customer | System improvement, demand upgrading, problem feedback |
Timely follow up and give feedback of how to handle the problems of key accounts, and conduct regular communication Learn about the new demands and improve services |
| Customer service center | Handling problem at C-terminal Outbound call service |
Payment and problems with financial accounts Learning problems Learning results and problem reporting |
| Online feedback | Online problem feedback Community interactive services |
Online follow-up service |
PC-end cases
APP cases
